Certified Professional in Healthcare Quality

Certified Professional in Healthcare Quality (CPHQ)

The Certified Professional in Healthcare Quality (CPHQ) Course is a comprehensive professional development programme designed to build the knowledge, skills, and practical understanding required to contribute effectively to healthcare quality, patient safety, performance improvement, and organisational excellence.

Delivered by MetaNoia Success Training in collaboration with NED Academy – NED University of Engineering & Technology, the programme combines internationally recognised healthcare quality concepts with practical applications relevant to modern healthcare organisations.

The course follows a structured curriculum aligned with key areas of the NAHQ CPHQ Body of Knowledge, while also incorporating practical quality management principles, contemporary healthcare challenges, and real-world approaches to improving organisational and patient outcomes.

Participants will develop an understanding of areas including:

• Healthcare quality management systems and quality concepts

• Leadership and strategic integration of quality

• Population health and care transitions

• Performance and process improvement

• Patient safety management

• Healthcare data analytics and informed decision-making

• Quality review, accountability, and performance monitoring

• Regulatory compliance and organisational requirements

• Healthcare 5S and infection control principles

• Human error, accountability, and organisational learning

• Quality improvement tools and methodologies

• Preparation and orientation toward the CPHQ examination framework

Throughout the programme, participants will learn how quality professionals contribute to safer healthcare systems, stronger organisational performance, improved processes, better use of data, and enhanced patient outcomes.

The course is suitable for healthcare professionals, doctors, nurses, quality professionals, hospital administrators, managers, patient safety professionals, healthcare executives, and individuals involved in quality and performance improvement who want to strengthen their capabilities in healthcare quality management.

By the end of the programme, participants will have developed a broader and more practical understanding of healthcare quality and will be better equipped to identify improvement opportunities, analyse performance, support patient safety initiatives, contribute to quality programmes, and participate more effectively in organisational improvement.

The programme is delivered fully online through live interactive sessions, allowing working healthcare professionals to participate while continuing their professional commitments.

Upon successful completion, participants receive a course certificate from NED Academy – NED University of Engineering & Technology, providing recognition of their professional development in the field of healthcare quality.